Resident Transportation

Planning Resident Transportation

Residents and families should coordinate transportation needs with the care team as early as possible. Advance notice helps staff prepare for mobility assistance, medical equipment, medications, paperwork, and any escort requirements.

Before Scheduling a Trip

• Confirm the destination, appointment time, and expected duration.
• Ask whether the destination provides accessible pickup and drop-off areas.
• Explain any wheelchair, walker, oxygen, or transfer assistance needs.
• Determine whether a family member, caregiver, or medical escort must accompany the resident.
• Confirm who is responsible for arranging and paying for transportation.

Medical Appointments

For medical visits, provide the care team with appointment details and any instructions from the healthcare provider. Families should verify whether records, medication lists, identification, insurance information, or authorization forms are required.

Confirm Availability

Transportation availability, scheduling procedures, service areas, accessibility, costs, and escort policies may vary. Contact Bellefontaine Gardens directly to confirm current arrangements before making plans.